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Contact us

Please submit a help ticket if you require assistance, we will reply within 1 bussiness day. We are always happy to support our customers.

Phone:   (+1) 866 990 1222 --- US Customers only
(+001) 866 990 1222 --- International Customers

High Quality Customer Service Support Line in English. Please call us during our office hours: 6:30-8:30 and 18:30-23:00 American EST. For all other customers, please call us at 7:30-21:30(GMT+8) on our helpline number.

Support Center:

We provide a comprehensive range of pre-sale and after-sale services, click here.

Security Precaution!

Please do not divulge your bank details, password or phone verification code to a third party.

We will never contact you via unauthorised phone calls or social media channels.

Beware of any persons asking you to request a refund or cancel an order due to a product being “out of stock / failing to clear customs / failing a qualifications inspection / deemed a fake”, as they are engaging in fraud.